Case Study: Holiday Retirement reduces waste costs and improves compliance with ENGIE Insight

Nationwide Chain of Senior Living Facilities Bucks 10-Year Trend of Increasing Waste Disposal Costs

Holiday Retirement, a nationwide chain of senior living facilities with more than 300 communities across 43 states, struggled to manage waste disposal across locations with different service needs, recycling rules, and composting mandates. The company needed a better way to standardize expectations, monitor service levels, and control billing while avoiding compliance risks and inefficient waste pickup. It partnered with ENGIE Insight for waste service management and oversight.

ENGIE Insight implemented direct bill payment, continuous invoice monitoring, a single call center for facility issues, contract management, and zero-waste consulting to right-size service levels and support compliance. As a result, Holiday Retirement reduced waste expenses by 13% at impacted sites, even as national waste disposal costs rose more than 28% over the past decade. The program also improved recycling performance and helped the company stay ahead of evolving local regulations.

Holiday Retirement

Robert Briody

Senior Buyer of Procurement Services