Case Study: Women’s and Children’s Hospital Adelaide improves patient wayfinding with Engagis digital kiosks

Women’s and Children’s Hospital improves wayfinding with Engagis in 3 key entrances

The Women’s and Children’s Hospital in Adelaide faced the challenge of navigating its large and complex campus, which caused stress and difficulty for patients, visitors, and staff. To create a more visitor-friendly environment, the hospital engaged Engagis to implement a digital wayfinding solution.

Engagis supplied and installed high-quality, Australian-made digital wayfinding kiosks at key entrance points. The solution featured intuitive touch screen software with a scannable QR code feature, allowing users to transfer directions to their mobile devices. Engagis also provided comprehensive training to hospital staff. The result was a significantly less stressful and much easier experience for all users, with the hospital continuing to realize the benefits years after deployment.

Women’s and Children’s Hospital