Case Study: Telstra transforms retail experiences with Engagis digital signage and customer engagement solutions

Telstra reduces content production from weeks to minutes with Engagis

Telstra, a major Australian telecommunications company, partnered with Engagis to transform its retail experience across its extensive store network. The challenge was to create more engaging, intuitive, and connected retail spaces over multiple generations of store formats.

Engagis implemented a comprehensive suite of solutions including digital signage networks, interactive experiences, the Storya content automation platform, and the Electronic Floor Manager queue optimization tool. Over their 19-year partnership, Engagis helped Telstra modernize every major store generation, improve content consistency, enhance customer satisfaction, and deliver scalable, future-ready digital infrastructure across hundreds of stores.

Telstra