Case Study: Surf N Fries achieves increased foot traffic and simplified ordering with Engagis digital menu boards

Surf N Fries - Customer Case Study

Surf N Fries, a Croatia-born quick‑service chain now operating in 15 countries, opened its first Australian outlet at Bondi Beach in November 2018 and needed to support aggressive local growth. They faced challenges updating and enhancing evolving menu boards quickly and cost‑effectively, attracting passing foot traffic, simplifying ordering, and maximising order value — and engaged Engagis to provide a digital signage solution using three commercial‑grade screens to form a prominent menu board.

Engagis installed three commercial‑grade displays across the back counter to show clear menu options, prices and engaging video content that brings the food to life, making it easier for customers to build orders and encouraging add‑ons. The Engagis solution allows instant menu updates, enhances curb appeal and ordering simplicity, and Surf N Fries Bondi is now operating successfully with improved upsell opportunities and plans to roll out more stores across Australia (no specific KPIs were disclosed).

Surf N Fries