Case Study: Michael Hill reduces signage issues and unifies retail radio with Engagis

Michael Hill migrates 300+ stores with Engagis

The customer, Michael Hill, a global jewellery retailer, faced significant tech issues with their outdated digital signage and unresponsive retail radio providers, especially during the Covid-19 pandemic. Their equipment was out of warranty and failure rates were increasing. Engagis was engaged to provide a new solution.

Engagis successfully migrated the entire 300+ store network to their digital signage and retail radio solutions, replacing all old hardware. As a result, tech issues diminished dramatically and resolution times and costs were slashed. The project also had a positive charitable impact, with decommissioned technology being remarketed to keep it out of landfill and proceeds donated to provide meals for people in need.

Michael Hill