Case Study: CitiGroup improves internal communications with Engagis digital signage

Citigroup boosts internal communications across 1,500+ staff with Engagis

Citigroup, a global bank with a significant presence in Australia, faced challenges in making internal communications relevant for its local staff across multiple sites while competing for their attention. Partnering with Engagis, Citi sought a digital signage solution to cut through the noise and build a stronger internal culture.

Engagis implemented a digital signage network across Citi's Australian offices, placing screens in high-traffic areas to deliver targeted, bite-sized content. The solution improved staff engagement by featuring localized news, recognition programs, and policy updates, which helped break down silos and drive traffic to other channels like the company intranet. While specific metrics are not provided, Citi reported that the Engagis system became a key portal for communication, influencing broader measures like staff engagement and productivity.

Citigroup