Case Study: ANZ Bank improves visitor check-in and security with Engagis Visitor Manager

ANZ Bank streamlines visitor check-in for 1,000+ staff with Engagis

ANZ Bank faced significant challenges with its visitor and employee access processes at its head office, which were inefficient and created security risks. The manual system for registering guests caused delays and a negative experience for visitors, while employees forgetting their access passes led to lost productivity. ANZ partnered with Engagis to address these issues with its Visitor Manager solution.

Engagis implemented a fully integrated system featuring self-service kiosks and a workplace app. This allowed employees to pre-register guests and enabled visitors to check themselves in, automatically notifying their host. The solution also provided temporary passes for staff and integrated with the existing Gallagher Security System. The Engagis Visitor Manager eliminated reception bottlenecks, improved security through better tracking and reporting, and saved time for employees, reception staff, and visitors.

ANZ Bank