Case Study: War on Want improves digital fundraising and supporter data with Engaging Networks Salesforce Connector

War on Want’s success using Salesforce Connector

War on Want, a UK-based charity fighting poverty, faced challenges with their outdated Raiser's Edge 7 database, which was not integrated with their Engaging Networks digital tools. This lack of integration required extensive manual data processing, creating inefficiencies and making it difficult to get a holistic view of their supporters from both online and offline activities.

By implementing the Engaging Networks Salesforce Connector, War on Want migrated to Salesforce NPSP. The connector's Contact and Transaction Mapping features automated data syncing, saving staff time, ensuring data accuracy and compliance, and enabling more personalized communication. Engaging Networks provided the tools for the charity to become more responsive and agile in their digital fundraising, allowing them to focus on growing their supporter base and deepening their data analysis.

War on Want