Case Study: the National Heavy Vehicle Regulator streamlines stakeholder engagement and asset assessments with Engagement Hub

The National Heavy Vehicle Regulator (NHVR) - Customer Case Study

The National Heavy Vehicle Regulator (NHVR), Australia's national heavy vehicle regulator, needed to consult with regional councils to create a central database for on-road asset assessments. They required a comprehensive online engagement platform with specific mapping and stakeholder management tools to support this major federal project. After an analysis, they selected the Engagement Hub software to meet their needs.

Engagement Hub provided a solution featuring an interactive mapping tool for identifying assets and an in-built stakeholder relationship management (SRM) system for tracking engagement. The NHVR reported outstanding support and high software flexibility, which allowed them to creatively support their agile project delivery model. As a result, the platform successfully brought together critical stakeholder management and consultation functions, offering better outcomes and value for money for the federal project.

The National Heavy Vehicle Regulator (NHVR)

Linda MacDonald

Training and Education Officer