Case Study: South Australian Government improves community engagement and rebuilding plans with Engagement Hub

South Australian Government expands engagement across one platform with Engagement Hub

The South Australian Government faced the challenge of rebuilding Kangaroo Island's infrastructure after devastating bushfires and needed to move beyond traditional consultation methods to achieve extensive collaboration. To 'build back better', they partnered with vendor Engagement Hub to use its online engagement platform for a comprehensive stakeholder engagement process.

Using Engagement Hub's platform, the government centralized all engagement, utilizing features like online surveys, interactive maps, and automated notifications. This solution allowed them to reach a wider audience, collate all feedback into a single data set, and significantly reduce administrative time. The vendor reported the project was a resounding success, improving overall engagement for rebuilding the iconic tourism destination.

South Australian Government