Case Study: The National Heavy Vehicle Regulator improves stakeholder engagement and asset assessment with Engagement Hub

NHVR streamlines $8M heavy vehicle assessments with Engagement Hub

The National Heavy Vehicle Regulator (NHVR), Australia's national heavy vehicle regulator, faced the challenge of consulting with councils across rural and regional Australia for a major government-funded project. They needed an online engagement platform with specific functionality, including an interactive mapping tool and a built-in stakeholder relationship management system. After an options analysis, the NHVR selected Engagement Hub as its preferred software to support the project delivery.

Engagement Hub provided a comprehensive solution that integrated critical stakeholder management and consultation tools. The platform's interactive mapping allowed users to easily identify assets with restricted access, while its SRM system enabled clear audience segmentation for private project phases. The NHVR reported outstanding support and great flexibility from Engagement Hub, which supported their agile project delivery model. Key reasons for selection included better value for money, operation under Australian privacy laws, and the software's ease of implementation and use.

The National Heavy Vehicle Regulator (NHVR)