Case Study: Fraser Coast Regional Council achieves more inclusive community engagement with Engagement Hub

Fraser Coast Regional Council - Customer Case Study

Fraser Coast Regional Council needed a more inclusive and accessible method to engage its community, as traditional methods like workshops often failed to reach residents who lacked the time or inclination to attend in-person events. To address this challenge, the council implemented the online engagement platform provided by Engagement Hub.

By utilizing the Engagement Hub platform, the council created a continuous online space for community interaction throughout the entire lifecycle of its various projects. This solution made engagement more convenient and safe for residents, allowing them to provide feedback at their own pace. As a result, Engagement Hub enabled the council to achieve more effective and comprehensive community consultation on a wide range of initiatives, from strategic planning to small community projects.

Fraser Coast Regional Council

Hailey Rickard

Community Engagement Manager