Case Study: Central West Local Land Services boosts community engagement with Engagement Hub

Central West Local Land Services - Customer Case Study

Central West Local Land Services, a government agency in NSW, needed a more effective way to incorporate community values into its service delivery and to continue engagement during the pandemic. They turned to the vendor Engagement Hub to implement an online engagement platform.

The solution from Engagement Hub enabled Central West Local Land Services to adopt a whole-system approach, reaching a broader audience online. The platform allowed for a large data migration from multiple sources, which helped identify key community themes and aspirations for strategic planning. This provided the organization with a strong data and evidence base, improving its capacity for meaningful engagement and allowing it to move forward in leaps and bounds.

Central West Local Land Services

Brooke Kirkman

Central West Local Land Services