Case Study: Golden State Orthopedics & Spine elevates patient education and confidence with EngagedMD

Golden State Orthopedics & Spine cuts patient questions by 80% with EngagedMD

Dr. Bradley at Golden State Orthopedics & Spine sought to elevate his new practice by focusing on personalized patient service and education, aiming to move beyond impersonal care in the orthopedics field. The challenge was to integrate consistent patient education into his workflow to improve outcomes without sacrificing valuable time for more personalized interactions. He turned to EngagedMD for a solution.

EngagedMD provided a platform that delivered detailed educational content to patients, streamlining their journey from preparation to recovery. This solution resulted in 80% of patients who completed the modules no longer needing to call the clinic with questions. Furthermore, EngagedMD helped build patient confidence, with 80% of patients agreeing the modules improved their overall care experience and 61% saying it increased the likelihood they would recommend Dr. Bradley, while also reducing the clinic's workload.

Golden State Orthopedics & Spine