Case Study: Purdys Chocolatier achieves 100% review completion and stronger engagement with Engagedly

Purdys Chocolatier achieves 100% review completion with Engagedly

Purdys Chocolatier, a family-owned Canadian chocolate retailer, faced challenges with manual performance reviews, a lack of structured goal setting, and no formal feedback system. These gaps, compounded by leadership turnover and pandemic pressures, hindered alignment and accountability. They partnered with Engagedly to implement its Performance, Goals, Check-Ins, 360 Feedback, and Learning modules.

By using Engagedly to cascade goals and institute regular check-ins, Purdys achieved 100% completion of annual reviews and quarterly check-ins. The solution fostered greater goal clarity and a stronger feedback culture, contributing to high employee engagement scores. Engagedly's platform also supported a measurable business impact, with sales up approximately 7% against target in the first implementation year.

Purdys Chocolatier