Case Study: Hopscotch Primary Care achieves 90% survey participation with Engagedly

Hopscotch Primary Care achieves 90% survey participation with Engagedly

Hopscotch Primary Care, a healthcare organization providing senior care across 11 clinics, faced challenges in understanding employee engagement due to limited visibility across locations, anonymity concerns, and inconsistent feedback cycles. To address this, they partnered with Engagedly to implement its Employee Engagement Surveys for a more reliable way to measure sentiment.

Engagedly provided a solution featuring anonymous participation and centralized reporting, which built employee trust and encouraged honest feedback. This resulted in a nearly 90% survey participation rate and an improved 91% engagement score. The insights gained directly led to new communication initiatives like a monthly newsletter and town halls, enabling Hopscotch Primary Care to make more informed engagement decisions across its entire organization.

Hopscotch Primary Care