Case Study: Experian achieves 10% higher employee engagement and cuts performance review time from 4 months to 4 weeks with Engagedly

Customized, User-Friendly Performance Platform Increases Employee Engagement

Experian Data Quality, a business unit of Experian, was hampered by a fragmented, paper-based performance process: annual reviews lived in standalone Word documents that were frequently lost or duplicated, the cycle took about four months, and employees felt disconnected from company goals—undermining engagement and productivity.

To fix this, they deployed Engagedly’s configurable performance platform integrated with their HR system, adding gamification and custom badges to drive recognition. The rollout reached 100% participation in two weeks, cut the review cycle from four months to four weeks (about a 75% reduction in effort), and led to roughly a 10% increase in employee engagement while enabling continuous goal alignment and clearer promotion metrics.

Experian

Mark Nemeth

Head of Performance Optimization, Began his Position at Data Quality