Case Study: U.S. Army Reserves improves soldier location and recall readiness with Enformion Locator Data Services

How Enformion for Civil Enforcement (ECE) helped the U.S. Army Reserves with Locator Data Services

Enformion worked with the U.S. Army Reserves, which needed a better platform for extensive locator data services after getting less-than-satisfactory results and support from another provider. Their goals were to help meet quotas for recently departed soldiers who needed to be retained in the reserves and to maintain contact with remaining soldiers for emergency recall situations.

Using Enformion for Civil Enforcement and its Locator Data Services, Enformion provided monthly mass data pulls averaging 30,000 unique entries and responsive support with near round-the-clock communication. The solution directly impacted about 80% of successful individual locations, improved the organization’s ability to find and contact soldiers, and led to ongoing changes based on customer input to better meet mission needs.