Case Study: The Superior Court of California, County of Orange improves skip tracing and debt resolution with Enformion

How Enformion for Civil Enforcement (ECE) can meet a Court’s skip tracing needs, both now and in the future

The Superior Court of California - County of Orange turned to Enformion after issuing an RFP for skip tracing services to help resolve debts owed by individuals whose contact information was often outdated or unavailable, especially after incarceration. The court needed a solution that could fit into its collections workflow and provide both a web-based investigative research tool and batch file processing.

Enformion responded with Enformion for Civil Enforcement (ECE), combining detailed person and business data, auditability, online invoicing, report recall, and staff training with batch services and an upgrade path to web services APIs. The solution gave the court access to current contact information and related risk data, helping improve debt collection efforts and supporting future systems modernization, though no specific numerical results were provided.

The Superior Court of California - County of Orange