Case Study: Ownership boosts tenant cost recovery by $100,000 with Enertiv

Ownership increases tenant bill recovery by 70% with Enertiv

The customer, a global real estate investment management firm referred to as Ownership, faced a challenge with tenant billing at their 480,000 sq ft Class A New York office building. They had a long-standing hunch that their legacy submetering provider was undercharging tenants, but lacked the online portal and transparency needed to verify their bills or track cost recovery. They partnered with vendor Enertiv to adopt its platform for digitizing operations.

Enertiv implemented its tenant billing module, leveraging the building's existing metering infrastructure to pull consumption data and integrating with utility providers for automated rate calculation. The solution immediately identified a significant error in the previous vendor's billing method. By correcting this error, Enertiv increased the property's recovery from tenants by 70%, adding an annualized $100,000 to the bottom line.

Ownership