Case Study: Bernstein Real Estate achieves transparent tenant billing and faster dispute resolution with Enertiv

Bernstein Real Estate gains real-time tenant billing transparency with Enertiv

Bernstein Real Estate, a fourth-generation family-owned real estate firm in New York City, faced challenges with a manual tenant submeter billing process that was prone to human error and created friction with tenants. To modernize this process and gain better transparency, they partnered with Enertiv to implement its digital submetering and billing solution.

Enertiv installed digital submeters with remote reading capabilities and provided software to automate billing and create a digital stacking plan. This allowed Bernstein to eliminate manual readings, issue bills automatically, and significantly reduce the time spent resolving tenant disputes. The Enertiv Platform provided the transparency needed to quickly validate billing accuracy during tenant complaints. Due to the solution's success, Bernstein is rolling out Enertiv’s Automatic Tenant Billing across its entire portfolio.

Bernstein Real Estate