Case Study: East Valley Water District Boosts Employee Engagement and Innovation with Energage

How a California Water Utility Keeps Innovation Flowing

East Valley Water District, a California water and sewer utility serving more than 100,000 residents, needed to keep employees engaged and aligned while navigating an historic drought, economic pressure, and the demands of public service. Working with Energage, the district sought a way to strengthen transparency, communication, and employee involvement across its small but essential workforce.

Energage helped East Valley Water District measure and improve employee engagement through annual surveys and feedback-driven action planning. Leaders used the results to improve communication, career development, succession planning, and innovation, leading to strong outcomes: employees felt well-informed at a rate 80% above the local government benchmark, “My manager helps me learn and grow” scored 37% above benchmark, and “New ideas are encouraged” scored 66% above benchmark, with all three measures improving year over year.

East Valley Water District

Kerrie Bryan

Human Resources/Risk and Safety Manager