Case Study: Fluidmaster Boosts Engagement and Global Growth with Energage

Fluidmaster Builds Engagement and Community While Expanding Globally

Fluidmaster, a global leader in toilet trim and repair products, faced a challenge of maintaining its culture and engagement during consolidation, layoffs, and rapid international expansion. With turnover running near 30 percent and employees—especially younger staff—seeking clearer growth paths, the company needed a way to gather honest feedback and strengthen its workplace culture.

Fluidmaster partnered with Energage and used its employee survey and Top Workplaces program to identify engagement gaps and guide action, including revised onboarding, regular huddles, community service, and manager training. The result was a 36 percent increase in employee engagement, improved communication and development scores, and five consecutive Top Workplace awards, alongside other recognition for corporate citizenship and cultural change.

Fluidmaster

Todd Talbot

President