Case Study: Accent Computer Solutions achieves workplace balance and customer happiness with Energage

Accent Computer Solutions Holds onto its Family Feel in an Industry That Never Gets a Day Off

Accent Computer Solutions, a Southern California IT services provider, needed a way to keep growing without sacrificing the family feel and work-life balance that defined its culture. With a staff of about 50 supporting clients with IT support, consulting, managed services, and cloud solutions, the company’s challenge was to avoid burnout, limit turnover, and continue delivering reliable service in a 24/7 industry.

To support that approach, Accent Computer Solutions worked with Energage to strengthen its workplace culture and measure employee engagement. By emphasizing controlled growth, career development, and “happy customers, happy employees,” Accent improved retention and consistency while building a reputation as one of the Inland Empire’s Top Workplaces two years in a row. Energage’s benchmark showed ACS scored 24% higher than its competition in IT: Managed Services & Outsourcing.

Accent Computer Solutions

Marty Kaufman

President