Case Study: University of Nevada, Las Vegas achieves timely, trackable, cost‑effective ticket delivery with Endicia

UNLV Tickets Uses Endicia® Postal Solution to Ensure Tickets to Las Vegas Sporting Events Get There On Time

University of Nevada, Las Vegas (UNLV) Tickets sells tickets for events at the Thomas & Mack Center, Cox Pavilion and Sam Boyd Stadium, but rapid growth made getting tickets out on time increasingly difficult. Their previous workflow — routing all mail to a central university office for postage — was inefficient and costly, causing delays and customer service challenges.

UNLV implemented Endicia’s online shipping solution (Endicia Premium) and qualified for USPS Critical Mail, gaining discounted rates, full tracking and the ability to import and batch-print multiple orders. The new process reduced shipping costs, sped fulfillment, improved customer confidence in on-time delivery, and scaled easily as ticket volumes grew.

University of Nevada, Las Vegas

Laurie Ochsner

Risk Management Supervisor