Case Study: Rooms To Go achieves shipping cost savings and better tracking with Endicia

Rooms To Go Finds the Perfect Shipping Mix with Endicia

Rooms To Go, America’s largest independent furniture retailer with 150 stores, relied on a multicarrier shipping strategy (company trucks, UPS and USPS) to balance cost and service. However, manually comparing UPS WorldShip and a USPS postage meter was slow, error-prone and provided no USPS tracking or centralized reporting.

By adding Endicia alongside UPS WorldShip, Rooms To Go can rate-shop in real time, validate addresses, print USPS labels and access consolidated tracking and reports across six warehouses. The integration streamlined processing, removed guesswork, improved delivery visibility and saved the company thousands of dollars while preserving its multicarrier approach.

Rooms To Go

Richard Miller

Vice President of Operations and Planning