Case Study: Operation Interdependence achieves 60% faster package prep and 83% cost savings with Endicia

Operation Interdependence Sends Civilian Rations to those in Need

Operation Interdependence (OI) is a fast‑growing volunteer organization and the premier Civilian‑to‑Military Delivery System®, enabling people to send personal notes and civilian rations (c‑rats®) to deployed service members without using military resources. OI needed a scalable, low‑cost shipping solution to coordinate packages from many locations, handle deployment changes, eliminate trips to the post office, and increase sponsor visibility while managing surges during peak periods.

Endicia provided 13 shipping accounts plus a free enterprise account for consolidated oversight, email notifications for unit deployment changes, paperless automatic label printing, online package lookup, label customization, and portability for on‑site shipping. The result: package preparation time fell 60% and costs dropped 83%, enabling OI to ship from 19 cities in 18 states during a seven‑day Christmas rush while improving administrative visibility and reducing overhead.

Operation Interdependence

Jane Schwartz

Vice President