Endicia
72 Case Studies
Case Study: La Poste achieves 24/7 online postage printing and improved customer experience with Endicia
A Endicia Case Study
La Poste - Customer Case Study
La Poste’s mailing division wanted to strengthen customer relationships and improve the user experience while expanding services for individuals and small businesses in a competitive, fast-moving market. Facing rapid technology adoption, the company needed an easy-to-use, modern solution that could be rolled out quickly to meet real customer needs.
La Poste partnered with Endicia to build and launch MonTimbrenLigne in January 2009, a secure web service that lets users choose from over 200 images and print postage 24/7 from their desktops for envelopes or labels, domestic or international, in quantities from one stamp to hundreds. The platform broadened La Poste’s offerings and made postage faster and simpler for customers, enhancing convenience and service reach.
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