Endicia
72 Case Studies
A Endicia Case Study
Gollihur Music is a family-run ecommerce shop specializing in upright bass instruments and accessories, where shipping is central to the business. After Mark Gollihur took over operations he found manual rate comparisons and order entry slowed fulfillment and made it hard to respond to frequent USPS and carrier changes, so he needed a shipping solution that would integrate with the website and update automatically.
They adopted Endicia in 2006, which provides real-time USPS rate and service updates, integrates with their order backend, auto-fills customs forms, and prints branded labels. The result: faster processing (Mark can accept and ship orders before the 4 p.m. pickup), improved productivity, international shipping made simpler, and significant cost savings—dimensional-weight changes prompted moving roughly half their UPS volume to USPS—while maintaining professional, customizable packaging for customers.
Mark Gollihur
Owner