Case Study: Firefighters Bookstore achieves time and cost savings with Endicia

Firefighters Bookstore Saved Up to 67% Using Endicia Parcel Insurance

Founded in 1985, Firefighters Bookstore sells books and training materials to firefighters, recruits, and training academies. Because it ships primarily with Priority Mail Flat Rate envelopes and boxes, the store needed an easy way to print postage labels for those mail types and to simplify the insurance process.

Endicia provided postage, insurance and tracking with online account transaction views, delivery status, and instant purchase emails for accounting, plus Parcel Insurance that requires no paperwork and costs less than USPS insurance. Integrated with NewHaven Software’s CMS for streamlined label printing and customer/order data, the solution saved the business about an hour a day, freed shipping staff to process more orders, and allowed the founder to spend more time promoting the business.

Firefighters Bookstore

Peggy Glen

Founder