Case Study: Evenflo achieves faster, more accurate, and lower-cost replacement parts shipping with Endicia

Evenflo Efficiently Ships Replacement Parts

Evenflo, a more than 85-year-old global manufacturer of baby care and juvenile products, needed a faster, more accurate way to ship small replacement parts (car seat pads, washers, stroller wheels) via the U.S. Postal Service. Manual entry of customer and shipping information was slowing processing and tying up labor.

By adopting Endicia’s software and barcode-scanning solution—integrated with Evenflo’s Phoenix Order Entry System—Evenflo automated address capture, postage label printing, and posting of mail class, shipping cost, and electronic USPS Tracking to its database. The change saved time, improved accuracy, reduced labor allocation, saved thousands of dollars compared to the prior service, and was easy to learn, all without a long-term contract.

Evenflo

Debi Bair

Replacement Parts/Returns Supervisor