Case Study: OnlineLabels.com achieves faster order turnaround and streamlined order processing with Endicia

Endicia Helps OnlineLabels.com Speed Up Order Turnaround & Streamline Order Processing

OnlineLabels.com, a Longwood, Florida–based manufacturer of laser, inkjet and thermal printable labels, sells hundreds of standard sizes and custom options worldwide and prides itself on superior customer service. To maintain that promise while shipping more than 1,000 packages a day, the company needed to speed residential deliveries, reduce order processing time, enable easy tracking and confirmations, and implement a solution without overhauling its shipping operations.

OnlineLabels.com integrated Endicia’s API with USPS services to gain faster, dependable residential delivery without private-carrier surcharges, automated customs forms for international orders, and postage/address printing on a single label. The seamless integration with its custom order software reduced processing time, lowered shipping costs, simplified global shipping, and improved turnaround—helping the company deliver orders more quickly and keep customers satisfied.

OnlineLabels.com

Matt Hamilton

Innovations Specialist