Case Study: Massage Track achieves stress-free, global shipping with Endicia

Endicia and ShippingEasy Relieve Shipping Stress for Massage Track

Massage Track is a small business founded by inventor Eric Jeffrey after a successful June 2014 Kickstarter. Following lengthy manufacturing delays and a promise to fulfill roughly 850 backer orders, Eric needed a reliable, time-saving shipping solution that wouldn’t slow down his fledgling company or distract him from his day job.

He implemented ShippingEasy and Endicia to automatically sync orders, print USPS-compliant labels, verify addresses, and prefill customs forms for the roughly 25% of orders that ship internationally. The integrated system provides real-time tracking to customers, reduces manual entry, and delivers quick customer support—giving Eric the time and peace of mind to focus on growing Massage Track while reliably getting orders out the door.

Massage Track

Eric Jeffrey

Inventor and Owner