Case Study: ZombieRunner achieves faster, low-cost USPS shipping and streamlined order processing with Endicia

Endicia allows ZombieRunner to offer low-cost USPS shipping options to their customers

ZombieRunner, an online retailer handling hundreds of daily orders, struggled with an incompatible electronic postage provider that required time-consuming cut-and-paste entry and made tracking customer shipments difficult. This inefficiency diverted staff from selling and customer service and slowed responses to order-status inquiries.

By integrating Endicia in 2010, ZombieRunner synced shipping with its order-management system, eliminating duplicate data entry and streamlining shipment tracking across their team. The integration saved significant time, improved customer satisfaction, and let the company take advantage of USPS savings without leaving the store, freeing staff to focus on growing the business.

ZombieRunner

Don Lundell

Founder