Case Study: Chess House achieves thousands in annual savings and streamlined global shipping with Endicia

Chess House Saves Thousands of Dollars per Year

Chess House, founded in 1972 and expanded into Internet sales after 1994, sells chess sets, equipment and educational resources to individuals and schools worldwide. Rapid growth and increasing international orders created a need for a more efficient, reliable shipping solution to support higher volumes and reduce costly returns.

Since becoming an Endicia customer in May 2003, Chess House ships 30–100 packages per day (about 40% via USPS) and now fulfills domestic orders in 40–50 seconds and international orders in under two minutes (including customs forms). Endicia’s integration, address validation, and streamlined USPS processing have virtually eliminated returned packages, saved several hours per week (thousands of dollars per year) and removed the need for post office trips—making global sales easier.

Chess House

Raphael Neff

Owner