Endicia
72 Case Studies
A Endicia Case Study
At Auction is a B2C internet auction‑managed services provider offering turnkey auction e‑commerce software and full managed services. Before switching to Endicia in May 2005 on a USPS recommendation, the company relied on basic USPS shipping software and faced inefficiencies and double‑entry in its shipping workflow that tied up staff time.
Endicia’s software integrates directly with At Auction’s database to extract addresses and eliminate double‑entry, and the company ships 85–90% of parcels via USPS using Priority or First Class. The integration cut shipping time by about 15–20%, qualified At Auction for free Endicia service (over $5,000/month in Priority Mail), and freed the team to focus on growth while efficiently handling rising e‑commerce volume and keeping customers satisfied.
Paul Essig
Information Technology Manager