Case Study: ettitude Achieves 300% Pop-Up Sales Boost with Endear

How ettitude Used Endear to Optimize Their Pop-Up

ettitude, a sustainable lifestyle brand, faced a challenge at its Los Angeles pop-up store in bridging the gap between the needs of local shoppers and tourists. Locals were able to purchase items to take home, but tourists were reluctant to carry large products like sheet sets while traveling. To solve this, their marketing team used Endear, a platform for customer engagement.

Using Endear, the retail team collected customer information and tracked preferences to facilitate seamless follow-up via email and text. They implemented tailored promotions and used Endear's targeting to send exclusive offers to specific customer groups. This strategy led to a remarkable 300% sales boost month-over-month during the pop-up and achieved a 3% conversion rate on outreach, demonstrating Endear's critical role in their success.

ettitude

Melissa Kantor

Brand's Marketing Manager