Case Study: Government-Owned Electricity Network Management Organisation achieves comprehensive IT documentation with Endava

Unlocking Efficiency Deep Documentation of IT Applications and Processes

Government-Owned Electricity Network Management Organisation partnered with Endava to address a major documentation gap across its key IT applications. The organisation lacked comprehensive application documentation and established standards for code, security, and delivery, making it difficult to understand system functionality, key-person dependencies, and slowing the onboarding of new technical staff.

Endava worked with the organisation in an augmented model to document its applications, architecture, dependencies, integrations, codebase, data flows, and deployment processes, while also helping define code standards and delivery best practices. As a result, the organisation now has comprehensive documentation for all IT applications, a stronger foundation for strategic decision-making, and a way to significantly reduce onboarding time for future team members.