Case Study: Surgical Partners achieves real-time payment transparency for GPs with Endava

Surgical Partners Empowers Doctors and Practices With Real-Time Payment Insights

Surgical Partners, an Australian financial administrative platform for medical practices, wanted to give general practitioners greater transparency over patient payments and reduce the burden of manual reconciliation. Endava was brought in to provide strategic and technological expertise to help design and build a new app that would fit into doctors’ daily workflows and connect with Surgical Partners’ existing SaaS platform.

Endava supported the discovery, solution architecture, MVP planning, and development of the app, which now shows patient fees reconciled with practice payments and helps practice managers approve reconciliations and distribute payments more efficiently. The result was a more streamlined financial management system, with reported benefits including increased market share, reduced onboarding time for doctors, greater billing transparency for GPs, and a large reduction in administrative load for practices.

Surgical Partners