Case Study: MAN Truck & Bus achieves reliable warehouse logistics with Endava application support

Streamlining MAN Truck & Bus’ Logistics With Tailored Application Support

MAN Truck & Bus SE, one of the world’s largest truck and bus manufacturers, needed to keep its business-critical warehouse management system, SILOC by Siemens, running despite the software being 20 years old, undocumented, and written in multiple languages. Endava was brought in to provide tailored application support for this legacy logistics platform across MAN’s sites.

Endava implemented a structured, ITIL-based support model that included incident management, second- and third-level error resolution, documentation, on-call support, and ongoing feature development. The result was round-the-clock reliability for MAN’s warehouses, faster incident handling, and improved logistics operations across Europe and Turkey, with even Siemens recommending Endava as the ideal partner for SILOC end-of-life support.

MAN Truck & Bus

Ralph Gurski

Head of Department, Information Technology, Parts Distribution