Case Study: Oughtred Coffee and Tea achieves streamlined operations and better business insight with Encore Business Solutions and Microsoft Dynamics NAV

Oughtred Coffee and Tea - Customer Case Study

Oughtred Coffee and Tea, a Vancouver Island-based coffee roaster, distributor, and equipment service provider, was struggling with islands of data, repeated manual entry, and limited visibility across its six locations. Using a basic accounting package left the company spending most of its time on routine reporting instead of analysis, making it hard to plan production, manage inventory, and improve profitability.

To solve this, Oughtred Coffee and Tea implemented Microsoft Dynamics NAV with Encore Business Solutions’ project management services. Encore helped deliver core functionality in just four months, centralizing financials, purchasing, sales orders, and inventory on a common Microsoft SQL Server database. The result was better reporting and business insight, with the company expecting to save 2,000 hours a year by eliminating data reentry and gaining a stronger foundation for future manufacturing and service automation.

Oughtred Coffee and Tea

Michael Oughtred

Corporate Sales Manager