Case Study: North Arm Transportation achieves faster reporting and better visibility with Encore Business Solutions and Microsoft Dynamics NAV

North Arm Transportation - Customer Case Study

North Arm Transportation, a marine transportation and fuel sales company with multiple BC coast locations, was running on a slow, aging financial system that couldn’t keep up with changing business processes. Month-end reporting depended on manual Excel work and a few key employees, creating risk, delays, and potential business disruption.

Encore Business Solutions implemented Microsoft Dynamics NAV with Business Intelligence and SharePoint in a phased rollout to replace the old financial system, automate reporting, and improve access to real-time data. The result was a supported, scalable system with faster, more accurate reporting in just a few mouse clicks, reduced duplicate data entry, better KPI visibility, and lower licensing and training costs through external report access.

North Arm Transportation

Dean Wilcox

Director of Finance