Case Study: Murray Franklyn achieves continuous productivity with Encore Business Solutions and Microsoft Dynamics AX

A Encore Business Solutions Case Study

Murray Franklyn maintains 100-employee productivity with Encore Business Solutions

Murray Franklyn, a Seattle-based homebuilder, was struggling with a problematic Microsoft Dynamics AX deployment managed by a previous partner. Seeking a more reliable solution, their Director of IT reached out to Encore Business Solutions for assistance with their ERP system.

Encore Business Solutions implemented a stable and tailored Dynamics AX solution, ensuring continuous productivity with no unscheduled downtime. The vendor's skilled team made custom modifications without disruption and provided excellent, responsive support. This resulted in a highly successful partnership, with the customer stating they are the happiest they have ever been with an ERP partner.


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