Case Study: MacFawn Fire & Flood Restoration achieves faster onboarding and more consistent documentation with Encircle

MacFawn Fire & Flood Restoration improves technician onboarding with Encircle

MacFawn Fire & Flood Restoration, a multi-location restoration company, faced significant challenges due to high technician turnover, which led to inconsistent training and inefficient field documentation. To address this, they implemented the Encircle field documentation software to standardize their workflows and improve the onboarding process for new hires.

By adopting Encircle's property restoration software, MacFawn established a clear, repeatable system for training and documentation. The solution resulted in faster onboarding, more consistent work across all teams, increased productivity, and less pushback from insurance adjusters due to comprehensive digital reports. Encircle provided the foundational structure needed to streamline operations despite industry-wide turnover challenges.

MacFawn Fire & Flood Restoration