Case Study: First General more than doubles claim capacity with Encircle Floor Plan

First General more than doubles claim capacity with Encircle Floor Plan in 15–20 minutes

First General, a restoration contractor, faced the challenge of managing an overwhelming influx of over 100 property claims following a major flood. High volumes made their traditional inspection methods, which involved manual sketching and data entry, too slow and difficult to manage efficiently. They turned to Encircle Inc and implemented its Encircle Floor Plan tool to streamline their property inspection and documentation process.

Using Encircle's solution, the team could quickly generate professional property sketches from simple walkthrough videos, drastically reducing on-site inspection times to just 15-20 minutes per property. This allowed First General to more than double its claim capacity, handling over 100 inspections in six weeks and cutting its overall workload by nearly half. The integration with Xactimate also enhanced accuracy by eliminating redundant data entry and re-sketching.

First General