Case Study: Modern Family Doctor achieves HIPAA-compliant teleconsultations and fewer no-shows with EnableX

Modern Family Doctor cuts no-shows by 30% with EnableX.io

Modern Family Doctor, a healthcare provider in Bangalore, sought to introduce teleconsultation services during the COVID-19 pandemic. Their challenge was to seamlessly integrate secure, HIPAA-compliant video and audio communication capabilities into their existing "TheFamilyDoc" app to allow patients to connect with doctors remotely. They partnered with EnableX.io to implement its Video and Audio API.

By integrating EnableX's carrier-grade platform, Modern Family Doctor embedded secure video, audio, and chat functionalities directly into their app. This solution provided a one-stop virtual clinic platform for patients, drastically improving access to care and engagement. As a result, EnableX.io helped the healthcare provider achieve a 30% decrease in patient no-shows and last-minute cancellations.

Modern Family Doctor