Case Study: a India based mobile payments leader achieves seamless digital eKYC onboarding with EnableX Video API

India Based Mobile Payments Leader conducts 50,000 daily eKYC sessions with EnableX.io

The customer, an India-based mobile payments leader, faced challenges in migrating its customer onboarding and KYC process fully online. Their traditional method was vulnerable to fraud, inconvenient for digital-native customers, and struggled with quality and data localization issues when using global providers. They partnered with EnableX.io to implement a secure and compliant digital solution using the vendor's Video API.

EnableX.io provided a private cloud video API solution that met strict data security and localization requirements. This integration allowed the company to embed a seamless eKYC flow directly into their customer app and a web interface for agents. The solution was highly successful, handling up to 50,000 video KYC sessions daily. EnableX.io's customized pricing also resulted in lower per-KYC costs compared to previous solutions.