Case Study: Agarwal Packers and Movers achieves faster quote submissions with EnableX Video API

Agarwal Packers and Movers cuts lead-to-quote time by 50% with EnableX.io

Agarwal Packers and Movers Ltd. (APML), a leader in India's logistics industry, faced a challenge in efficiently providing quotes to prospects. The traditional method required a salesperson to visit each home to inventory goods, which limited daily productivity and led to lost sales. To address this, APML turned to vendor EnableX.io and its Video API service.

EnableX.io implemented a solution that integrated real-time video calls directly into APML's customer engagement application. This allowed agents to conduct remote home inventories via video, eliminating the need for physical visits. The results were significant, including a 50% reduction in the time from initial lead to quote submission, increased customer satisfaction, and improved productivity for the sales team. The solution from EnableX.io provided APML with a streamlined and efficient process.

Agarwal Packers and Movers Ltd. (apml)