Case Study: Manchester City Schools cuts costs and simplifies billing with ENA SmartVoice

Manchester City Schools Dials Back the Paperwork and Cuts Costs With ENA SmartVoice

Manchester City Schools partnered with ENA to replace an outdated, expensive phone system that required individual PBXs at each location and generated a 69-page billing process that was difficult for the district to understand and manage. The district wanted a low-maintenance, reliable, and cost-effective VoIP solution that would simplify billing and reduce the overall burden on its finance team.

ENA implemented ENA SmartVoice, a fully managed, cloud-based voice solution that removed the need for on-site servers and extra switches while adding modern calling features and easier administration. The result was more than 150 new phones installed across the district, billing reduced to a single page, lower costs, and a smoother communication system that better supports future growth and school safety needs.

Manchester City Schools

Mark Howell

Director of Technology