Case Study: American Freight Furniture and Mattress achieves unified commerce and sub-3-minute checkouts with enVista Retail POS System

American Freight Furniture and Mattress - Customer Case Study

American Freight Furniture and Mattress, a discount furniture retailer with 165+ stores, faced a fragmented technology environment—more than 30 POS instances and 33 financial instances—that blocked enterprise inventory visibility, prolonged checkout times (sometimes over 15 minutes), and made associate training lengthy. The retailer engaged enVista Retail POS System to unify POS and order management on a single cloud-based platform and achieve a single view of the customer.

enVista Retail POS System implemented its Unified Commerce Cloud Platform (Point of Sale, Order Management System, and Product Information Management) to consolidate systems across stores. The solution delivered enterprise inventory visibility, enabled ship-from-store, pick-up-in-store and store transfers, reduced checkout times to under three minutes, consolidated 30+ POS instances into one cloud solution (cutting maintenance costs), shortened associate training to hours, improved reporting and commission tracking, and went live across 165+ stores in months.

American Freight Furniture and Mattress

Jim Brownell

Chief Operating Officer